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Privacy Policy Page
Privacy Policy
Last Updated: August 27, 2026
Nos Dinar ("Nos Dinar", "we", "us", or "our") operates the Nos Dinar mobile application and website at https://nos-dinar.com (collectively, the "Service").
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you use the Nos Dinar application, website, and related e-commerce services.
By using Nos Dinar, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Nos Dinar is an e-commerce platform serving customers in the Hashemite Kingdom of Jordan.
Contact Information:
Email: info@nos-dinar.com
Website: https://nos-dinar.com
Mobile: +962 79 917 0747
Location: Amman, Jordan
For questions, requests, or concerns regarding your personal data or this Privacy Policy, you may contact us using the information above.
2. Information We Collect
Depending on how you use Nos Dinar, we may collect the following categories of information.
2.1 Account Information
When you create or use an account, we may collect information such as:
Full name
Mobile phone number
Email address
Password or authentication information
Profile information
Account preferences
Information associated with third-party login services, such as Google, when you choose to use them
If you choose to sign in using Google or another supported authentication provider, we may receive information that the provider makes available to us, such as your name, email address, profile information, and account identifier, subject to the provider's privacy settings and policies.
2.2 Delivery and Address Information
To process and deliver orders, we may collect:
Delivery address
Area, city, and neighborhood
Building or apartment information
Delivery instructions
Recipient name
Recipient phone number
Location information that you voluntarily provide for delivery purposes
We use this information to fulfill your orders and facilitate delivery.
2.3 Order and Transaction Information
When you place an order, we may collect information relating to the transaction, including:
Products purchased
Order amount
Order date and time
Order status
Delivery information
Discounts, coupons, points, rewards, or wallet transactions
Refunds, cancellations, and returns
Payment status
2.4 Payment Information
Nos Dinar may use third-party payment service providers to process payments.
Where payments are processed by a third-party payment provider, payment card information may be collected and processed directly by that provider rather than being stored by Nos Dinar.
We may receive information necessary to confirm and manage the transaction, such as payment status, transaction reference, payment method, or other limited transaction information.
We do not intentionally store complete credit or debit card numbers unless this is specifically required and lawfully permitted for the operation of the Service.
2.5 Communications
If you contact us, we may collect information contained in your communication, including:
Your name
Phone number
Email address
Order information
The content of your message or request
We use this information to respond to you and provide customer support.
2.6 Device and Technical Information
When you use the Nos Dinar application or website, certain technical information may be collected automatically, such as:
Device type
Operating system
Application version
IP address
Browser information
Device identifiers
Language and regional settings
Network information
Crash reports and diagnostic information
Information about how the application or website is used
This information may be used to maintain, secure, troubleshoot, and improve the Service.
2.7 Notifications
If you enable notifications, Nos Dinar may use notification-related information to send you:
Order confirmations
Order status updates
Delivery notifications
Account notifications
Important service announcements
Promotional or marketing notifications where permitted
You may be able to control notifications through your device settings and, where available, through the application.
3. How We Use Your Information
We may use personal information for the following purposes:
Creating and managing your account.
Processing and fulfilling orders.
Delivering products to you.
Processing or facilitating payments.
Managing refunds, returns, cancellations, and customer requests.
Providing customer support.
Managing wallet balances, rewards, loyalty points, discounts, and promotional benefits.
Sending order-related and service-related notifications.
Communicating with you about your account or orders.
Improving the Nos Dinar application, website, and services.
Detecting, preventing, and investigating fraud, abuse, unauthorized access, or other unlawful activity.
Maintaining the security and integrity of our systems.
Performing analytics and understanding how our services are used.
Complying with applicable laws, regulations, legal requests, and lawful governmental requirements.
Protecting our rights, property, users, and business.
Sending marketing communications where permitted by applicable law and, where required, with your consent.
We will seek to process personal information for clear and legitimate purposes and will avoid collecting information that is unnecessary for those purposes.
4. Legal Basis for Processing
Nos Dinar processes personal information in accordance with applicable laws, including the Jordanian Personal Data Protection Law No. 24 of 2023 and applicable regulations and instructions.
Depending on the circumstances, processing may be based on:
Your consent;
The necessity of processing your information to provide requested products or services;
The performance of a contract or transaction with you;
Compliance with legal obligations;
Legitimate purposes permitted under applicable law; or
Other lawful grounds recognized by applicable legislation.
Where processing requires your consent, you may have the right to withdraw that consent, subject to applicable legal requirements and any consequences of doing so.
5. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share limited personal information when reasonably necessary to operate Nos Dinar and provide our services.
This may include sharing information with:
Service Providers
We may use third-party service providers for services such as:
Payment processing
Hosting and cloud infrastructure
Application infrastructure
Analytics
Customer support
Notifications
Authentication
Delivery and logistics
Fraud prevention
Technical support
These providers may process personal information only as necessary to provide their services to us or as otherwise permitted by applicable law.
Delivery Providers
Where a third party is responsible for delivering your order, we may provide the delivery provider with information necessary to complete the delivery, such as your name, phone number, address, and delivery instructions.
Legal and Regulatory Requirements
We may disclose personal information when required or permitted by applicable law, including in response to valid legal requests, court orders, governmental requests, or to protect the rights, safety, and security of Nos Dinar, our customers, or others.
6. Google and Third-Party Login
Nos Dinar may allow you to create or access an account using Google Sign-In or other supported authentication services.
When you use a third-party authentication service, that service may provide us with certain account information according to your authorization and its applicable policies.
We use the information received through third-party authentication to create and manage your Nos Dinar account and provide the requested services.
Third-party services operate under their own privacy policies and terms.
7. Cookies and Similar Technologies
Our website and certain parts of the Service may use cookies and similar technologies.
These technologies may be used to:
Keep you signed in;
Maintain your preferences;
Improve website functionality;
Understand how visitors use our website;
Improve performance and security; and
Support analytics and other legitimate business purposes.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Marketing and Promotional Communications
Nos Dinar may send promotional communications about products, discounts, offers, rewards, or other services where permitted by applicable law.
Where required, we will obtain the appropriate consent before sending marketing communications.
You may unsubscribe from promotional communications by using the available unsubscribe mechanism, changing applicable notification settings, or contacting us.
Even if you opt out of marketing communications, we may continue sending essential service communications, such as order confirmations, delivery updates, security notices, and important account information.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
These measures may include appropriate access controls, authentication mechanisms, encryption where appropriate, security monitoring, and other safeguards appropriate to the nature of the information and the risks involved.
However, no electronic transmission, storage system, or online service can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.
Certain information relating to orders, payments, accounting, taxation, legal matters, or disputes may need to be retained for longer periods where required by applicable law.
11. Your Personal Data Rights
Subject to applicable law and any applicable conditions or exceptions, you may have rights concerning your personal information, including rights relating to:
Accessing your personal information;
Obtaining information about how your personal information is processed;
Correcting or updating inaccurate or incomplete information;
Requesting deletion or anonymization of personal information where legally applicable;
Requesting restriction of processing in circumstances permitted by law;
Objecting to certain processing activities where permitted by law;
Withdrawing consent where processing is based on consent;
Requesting portability of personal information where applicable; and
Exercising other rights provided by applicable Jordanian data protection legislation.
Requests may be submitted by contacting us at:
Email: info@nos-dinar.com
Mobile: +962 79 917 0747
We may need to verify your identity before processing certain requests in order to protect your account and personal information.
We will handle requests in accordance with applicable law.
12. Children's Privacy
Nos Dinar is an e-commerce service and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information in circumstances where such collection is not permitted, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Services and Links
Nos Dinar may contain links to or integrate with third-party services.
Third-party websites, applications, payment providers, authentication providers, analytics providers, and other services may have their own privacy policies and terms.
Nos Dinar is not responsible for the privacy practices of third parties that operate independently from us.
We encourage users to review the privacy policies of third-party services before providing information to them.
14. International Data Transfers
Some third-party service providers used to operate Nos Dinar may process or store information outside the Hashemite Kingdom of Jordan.
Where personal information is transferred or processed outside Jordan, Nos Dinar will take appropriate measures and comply with applicable requirements concerning personal-data transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make material changes, we may provide appropriate notice through the application, website, email, or other reasonable means where required.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently updated.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact Nos Dinar:
Nos Dinar
Amman, Jordan
Email: info@nos-dinar.com
Mobile: +962 79 917 0747
Website: https://nos-dinar.com
We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable law.
17. Governing Law
This Privacy Policy is governed by the applicable laws and regulations of the Hashemite Kingdom of Jordan, including applicable personal data protection and consumer protection legislation.
Nothing in this Privacy Policy is intended to limit any rights that you may have under applicable law.
By using Nos Dinar, you acknowledge that you have read and understood this Privacy Policy.
